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Questions About Our Services

Simply go to the fellow icon located at the top right of the page. 

Fill in the required fields (such as your name, email address and password).
Click on the “Create Account” button.

1. Begin by shopping the items you wish to purchase and select “Add to Cart”.

2. When you are ready to place your order, select “View Cart” if you are in a product or simply press the cart icon at the top right in the website header.

3. In the cart page, be sure to check that all the items and quantities you need are there.

4. From this page, click on the “validate order” button.

5. Next, select whether you are checking out as a guest or logging into your account.

6. Select your preferred the payment method (credit card or Paypal)

7. Finally, check the shipping and billing information one last time and click “Order”

It is very simple. Happy shopping!

Orders are processed daily and shipped the next business day. Normally for deliveries in the province of Quebec take 2 working days following your order. For remote areas in Quebec or the rest of Canada, it may take between 2 to 10 business days.
You will receive a tracking number from Purolator or Canada Post by email. Look at your Junk mail, sometime it goes there.

We accept exchanges or returns for TOOLS ONLY within 14 days of receiving the package. Please note that consumable products are not exchangeable, returnable or refundable.

To make a return, you must contact our customer service by sending an email to info@imaginhair.ca. In your email please provide your name, order number and the reason for your return.

For your return to be accepted, it must meet the following conditions:

The item must not have been used.
It must be kept in its original packaging including all its items. The packaging must be 100% intact.

We will send you a return label which will be 100% your responsibility.

After receipt and inspection at ImaginHair, a refund less the various delivery costs will be granted to you.

All tools come with manufacturer warranty which can vary between 1 year and 10 years. If you have a problems with a tool, we will be happy to help you in your approach with the manufacturer.

1- We proudly used the products in our own hair salon.
2- Our range of professional products at low prices.
3- Speed of shipping
4- Quality of service

We manage our own orders in order to reduce transport annually and we have chosen to collect the boxes from our own orders to ship the orders to customers. In this way we give boxes a second life and in this way we reduce our environmental footprint.

Questions About Our Products

Our favorites are the Hot Tools brand detachable head heated brushes. They’re great because they provide salon-like volume and smoothing. In addition, there are 2 sizes depending on your hair length. We still have a vast choice available for you! Just shop them on our store!

The one and only PHD Dry Shampoo from Living proof. It make miracles to reduce the effect of sebum at the roots. Its smell is light and very pleasant. In addition, there are 3 formats, including a travel one! trying it is adopting it!!

L’Oréal Série Expert, offer different lines of products designed to improve, treat and maintain your hair. Whether they are curly, colored, damaged, need something in particular, l’Oréal has a multitude of products that are sure to suit you!
We also sell and use Redken, Wella and Nioxin that offer Shampoo for all hair types and hair problems to fix.

Do not hesitate to contact us for advice.
info@imaginhair.ca

If we have to choose one, it will be the L’Oréal Expert Series Absolut Repair Mask, infused with golden quinoa protein, it is designed to instantly restore heavily damaged hair. Its creamy formula makes the hair fiber 7 times shinier and smoother.

In Second place let’s talk about Joico’s luster lock treatment. It is also one of our favorite treatment masks. It repairs in depth and give an extraordinary radiant color. Hair are 9 times stronger and healthier at 89%. Its parfum smells like heaven!

The two most used in salons and which we love are:
the Body Goals foam from GHD which is, in our opinion is marvelous. A lightweight textured styling foam designed to optimize the results of your styling tools and achieve sublime, textured hair.

Next, we have the Tecni Art Full volume extra mousse from L’Oréal Professionnel. This mousse, ideal for fine hair, also works well for thicker hair. Extra volume, extra strong hold without weighing down the hair. XL drying, voluminous hair!

The shampoo and treatment from the Scalp Advanced series from L’Oréal Professionnel. According to several comments from our customers, this duo works miracles! Anti-discomfort shampoo is a gel shampoo that gently cleanses while soothing and calming sensitive scalps.

The anti-discomfort treatment is specifically formulated to fix problems such as irritation, redness, itching and inflammation, without weighing down the hair fiber. Enriched with soothing and calming active ingredients, it immediately relieves discomfort, soothes and relaxes the scalp.
It’s designed with professionals, approved by dermatologists.

 

The Nioxin series is number 1 for us! This line offers you a multitude of choices depending on your hair type. The shampoo removes sebum and environmental residues from the scalp and hair. The conditioner refreshes the scalp and increases hair volume. And for optimal results, use one of the treatments associated with it.
Ex: Nioxin’s 3D intensive hair booster or other Nioxin leave-in treatment. Do not hesitate to ask for our help.

We also have the Serioxyl series from L’Oréal Professionnel. This new technology involves purifying the roots and unclogging the follicular sites of any buildup that could negatively impact healthy hair growth. Use with Denser Hair Serioxyl to increase hair density!

The Pro Longer from L’Oréal Professionnel. This wonderful product will help to deeply strengthen and condition from root to tip. It instantly provides lasting strength and thickness to the last 7 centimeters of the hair fiber. A gift for your tips.

Redken’s Max Sculpting Gel. For a smooth, frizz-free hairstyle for your ponytails, this product is a marvel.

K18 Molecular Repair Hair Oil. For permanent benefits this is the oil you need. It works at the molecular level to reverse the damage that causes frizz.

L’Oréal Professional Absolut Repair 10 in 1 Oil Spray instantly infuses damaged hair with 10 benefits: nourishing, reconstructive treatment, reduction of split ends, light hair with a soft touch. Malleability: detangling, easy to style, tames frizz protection against pollution and heat up to 230 degrees celsius/450F

The Acidic Bonding Concentrate (ABC) line. One of our favorite line! Here are all these benefits that we love! 56% reduction in breakage, 82% reduction in split ends, 11x smoother hair, balances ph, for all hair types and textures, ultimate repair and intense conditioning, color protector and strengthens weakened bonds hair.

The K18 line is the perfect repair range as it repairs damage caused by chemical treatments, broken bonds and chains in the cortex. K18’s mission is to, MAKE THE IMPOSSIBLE POSSIBLE, using the right technology.

The curve curling irons from the GHD are the best! Thanks to revolutionary technology, the tool adapts to the nature of your hair to control heat more effectively than ever: fast, long-lasting and visibly healthy curls at a maximum heat of 365 degrees. that’s the GHD effect!

GHD’s Helios range with brushless motors. They are the most powerful and durable in addition to being available in several colors.

The nano compact dryer is a good, lightweight dryer at a very affordable price. With its integrated ionic motor, it offers an impressive hot air flow. It is ultralight despite its power of 1750 watts. It includes a DC motor and a large finger diffuser. Enough to turn heads!

GHD’s Platinum+ range with ultra-zone technology and 185°C heat control is the most advanced on the market. The tool adapts to the nature of your hair to control heat more effectively than ever! Exceptional results in a single pass. Suitable for all hair types, even sensitized. it’s the best gift you can give yourself.

The avanti Ultra ceramic flat iron. It has extra long (4-¾ in) Korean plates. Built-in ionic generator 6 temperature presets. It turns off after 60 minutes of inactivity.